Dr. Hardick answers some of our patients’ frequently asked questions about our gynecological and obstetrics care.
Can I bring my children to my appointment?
We encourage you not to bring children aged 12 or younger during your GYN visits. Rooms may be too small.
Do you take weekend appointments?
No, our office hours are Monday Tues thru Friday from 8:30 a.m. to 5:00 p.m.
Do you validate parking?
We do not validate parking. You are able to pay at the ticket machine on the first floor entrance. However, our convenient parking garage is connected to our main facilities and provides easy access for all of our patients.
How early should I arrive to my appointment?
For new patients, we encourage you to arrive 30 minutes in advance to fill out any required paperwork. If our new patients come to our office with the required forms found on the Patient Forms page already filled out, they may arrive about 15 minutes before their appointment. Existing patients may arrive 15 minutes beforehand as well.
What can I expect at my appointment?
We greet our patients as they get ready to see our compassionate staff. To make for a comfortable visit, our veteran doctors discuss your health in a private setting and answer any question you may have. We want our patients to feel satisfied with the care they received and in-touch with their current health. If you have any feedback, please take a moment to fill out our Patient Satisfaction Survey.
What do I need to bring to my appointment?
When you come to our office for your appointment, we ask you to bring a VALID proof of ID and insurance card information. We encourage patients to bring in all needed forms, as seen in our Patient Forms page. If this is your first time with us and you went to another practice, we ask patients to transfer all needed forms before their first visit.
Billing & Insurance
Do you accept insurance?
We accept a wide range of insurance plans. If you are not sure if we accept your insurance, feel free to call our office today so we can help you. For more information, take a look at our Billing & Insurance page.
What happens if I do not have insurance?
If you are a self pay patient, payment is expected at the time services have been rendered.
Results, Prescriptions, & Records
Is your staff Bilingual?
Out team can communicate in Spanish for patients more comfortable speaking in this language.
What if I need help after hours?
Our after hours answering service is available for URGENT need only. If it is an emergency, dial 911.
Contact & Communication
How do I refill my medications?
If you need a medication refill, contact us during office hours and provide the most updated pharmacy information you use. To ensure that you receive your medication in a timely fashion and to decrease unwanted anxiety, we ask that you not delay refill requests until the last minute. Allow our office 48 hours to process your prescription.
How long does it take to get my results?
While results are usually given within two weeks, we advise patients to sign up for a Patient Portal account. With an account, patients will receive email notifications whenever their results are ready. Our Patient Portal allows for quick and easy communication between between you and our office and doctors. If you choose to not sign up for a Patient Portal account, results will be phoned to you when available.
I need a copy of my medical records?
Before we can give you a copy of your medical records, we ask you come to our office and sign a medical records release form. With your doctor’s approval, we will happily provide you a copy. Please allow 7 to 14 business days for your records to be copied. We will happily forward your records to your new Practitioner by fax, for physical copies a fee may be applicable.